Effective from: 1st March 2019
Types of Information We Collect & Why
We collect personal information that you voluntarily provide, for example, when making an enquiry about our services through online forms on our website, through the chat function on our website, via email or over the phone. This information may include but is not limited to: your first and last name, address, telephone number and email address. This personal information is used to respond to your enquiry, to book you in for an appointment, and to keep record of services provided. We may also collect information relating to your health history and level of fitness via a Physical Activity Readiness Questionnaire (PAR-Q). This is with the purpose of ensuring any service we provide is appropriate for your circumstances.
We may also collect information that is sent to us from your web browser. This may include your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We collect this non-personal information to create web statistics that help us improve our website for our visitors.
Information Collected Using 'Cookies'
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our website.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Disclosure of Information
We are committed to keeping the personal information that you give us both private and secure. We do not sell, share or otherwise transfer personal data to any third parties without consent, or, unless required by law. The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.
We may disclose your personal information in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of PT2Home; prevent or investigate possible wrongdoing in connection with PT2Home; protect the personal safety of users of the PT2Home or the public; protect against legal liability.
We may share your information with selected third parties including:
-Business partners, suppliers and sub-contractors (such as your allocated personal trainer) for the provision of any service under contract we enter into with them or you.
-We may employ third party companies and individuals to facilitate our website, to manage this on our behalf, or to assist us in analysing how our website is used.
-We may use a third-party analytics service to monitor and analyse the use of our website, including Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of it's own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: Https://Policies.Google.Com/Privacy?Hl=En
Storage and Transfer of Information
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changing or removing your details
We strive to maintain the accuracy of the personal information we hold and to keep such information up-to-date. If at you wish to change, update or remove your personal information from our records at any point please contact us at firstname.lastname@example.org.